FAQ

1. How can I keep my flowers fresh and looking good?

 

If the flowers come wrapped, remove the packaging as soon as possible, give the stems a fresh cut and place them into a clean container of water. Place the flowers in a cool spot away from direct sunlight and draft. Change the water and cut the stems every 1-2 days.

 

Remember to remove any wilting flowers or stems as the days pass! More tips here.

 

2. I would like to dry my flowers. How should I go about it?

 

The simplest method of drying flowers naturally would be to air-dry them. Remove the stems from water and hang them upside down in a dark and well-ventilated place. Leave them until the leaves or petals feel crisp to the touch. It may take anywhere between 2 weeks to 2 months.

 

Do note that certain flowers are just not suitable for drying, while others are fantastic and really easy to dry.

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3. I've bought a Gift Card! How does it work?

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(*UPDATE 15 July 2023: We are not offering Gift Cards at this time. We’ll let you know when they’re back!)

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The gift card recipient will get an email with the subject line "You just got an ERYN.K gift card from [your name]". Their unique gift card code will appear in the email.

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While placing their order, the recipient can redeem our gift card upon checkout by selecting the "Redeem a gift card" option during payment and entering their unique gift card code.

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If the order is worth more than the value of the gift card, payment of the remaining cost may be made using our regular payment methods.

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Please note our Gift Card is valid for 12 months from the date of purchase.

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Drop us a message on our Chat if you have any other questions and we will do our best to help!